Stores See a Future Without ‘May I Help You?’ (They’ll Already Have Your Data)

She added in which while those remained pillars, “in which is usually more about how do we create an experience inside store in which is usually more entertainment-focused, in which’s more food-focused, beauty-service-focused?” This kind of month, for example, Barneys is usually set to open The High End, a marijuana-inspired concept store in Los Angeles in which will sell products like rolling papers as well as also also glassware in a beautiful setting.

“There is usually a paradigm shift here in terms of in which industry, as well as also also we want to be part of in which,” Ms. Vitale said. “This kind of was also about finding things in which would certainly appeal to a female consumer.”

Kevin McKenzie, chief digital officer of Macerich, described the company’s recently introduced BrandBox concept, which provides mall space for online retailers like the flower-delivery service UrbanStems, the mattress seller Nectar Sleep as well as also also the cosmetics company Winky Lux.

The spaces offer flexible leases as well as also also a fresh audience for brands in which may not have any experience with physical retailing. A store can sometimes take six months to build out, although BrandBox can set up a store in as little as three weeks, Mr. McKenzie said.

“We thought a lot about not just the walls although the fixtures as well as also also all the different ways they could be used as well as also also configured,” he said. “in which was basically a big Tetris game.”

As the various technological experiments showed, America’s oldest retailers are aware of how challenging the retail landscape remains.

When asked about her biggest fear, Ms. Foulkes of Hudson’s Bay said, “Our own inability to move fast enough.” Erik Nordstrom, a co-president of his family’s chain, said in which while the company’s strategic choices as well as also also direction had been right, “we need to be more agile.”

as well as also also Art Peck, the chief executive of Gap Inc., which just spun off its Old Navy brand, closed his presentation with three words in which he said the company’s founder, Don Fisher, used to say frequently: “Change or fail.”